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Terms of Service

Last updated: March 1, 2025 · Effective: March 1, 2025

Please read these Terms carefully. By creating an account or using DentalCare, you agree to be legally bound by these Terms. If you are using DentalCare on behalf of an organization, you represent that you have authority to bind that entity.

1. Acceptance of Terms

By accessing or using DentalCare ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms apply to all users, including dental practices, individual practitioners, staff members, and administrators.

We reserve the right to update these Terms at any time. We will notify you of any significant changes via email or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

2. Description of Service

DentalCare provides a cloud-based dental practice management platform that includes appointment scheduling, patient record management, billing and invoicing, treatment planning, staff management, and related features.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Account Registration

To use DentalCare, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Healthcare Compliance

DentalCare is designed to support HIPAA compliance for covered entities and their business associates in the United States, and similar healthcare data regulations in other jurisdictions. We provide a Business Associate Agreement (BAA) to qualifying customers upon request.

You are solely responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including but not limited to HIPAA, GDPR, and any other healthcare privacy laws applicable to your practice and jurisdiction.

5. Subscription and Payment

Access to DentalCare requires a paid subscription (when applicable). By subscribing, you authorize us to charge your payment method on a recurring basis according to your selected plan.

All fees are exclusive of taxes. You are responsible for paying any applicable taxes. Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date. Refunds are provided at our discretion except where required by law.

6. Data Ownership and Privacy

You retain full ownership of all patient data and practice data you input into DentalCare. We do not claim any ownership rights over your data.

By using our Service, you grant us a limited, non-exclusive license to process your data solely for the purposes of providing and improving the Service. We will never sell your data to third parties. Our full data handling practices are described in our Privacy Policy.

7. Intellectual Property

DentalCare and its original content, features, and functionality are owned by DentalCare SAS and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or the software included in it, nor may you reverse engineer or attempt to extract the source code of that software.

8. Prohibited Use

You agree not to use DentalCare to: (a) violate any applicable law or regulation; (b) transmit any data that contains viruses, malware, or other harmful code; (c) attempt to gain unauthorized access to any part of the Service; (d) use the Service in any way that could disable, overburden, or impair its proper functioning; (e) scrape, data-mine, or otherwise extract data from the Service without our express written consent.

9. Limitation of Liability

To the maximum extent permitted by law, DentalCare shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Service.

Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Termination

Either party may terminate your account at any time. We may suspend or terminate your access immediately if you breach these Terms or if we are required to do so by law.

Upon termination, you may export your data for up to 30 days after the termination date. After that period, we will delete your data in accordance with our data retention policy and applicable law.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Paris, France.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@dentalcare.com or write to us at DentalCare SAS, 123 Avenue des Champs-Élysées, 75008 Paris, France.

Have questions about our Terms?

legal@dentalcare.com